Testimonials

Customer in Harvard, MA 01451

★★★★★
5 5 1
Bruce, I appreciate the consideration shown to me. You are a true professional. Thank you! Also, your technicians were also highly skilled and very courteous.

Customer in Acton, MA 01720

★★★★★
5 5 1
Thanks for your help that weekend!

Furnace Repair Customer in Massachusetts

★★★★★
5 5 1
Dear Jan & Joe Thank you so much for helping with our furnace. My mother-in-law and the 6 year olds party were all nice & warm thanks to your help. Have a nice and warm winter.

Anonymous Customer in Massachusetts

★★★★★
5 5 1
Dear Bruce Thank you ever so much for the fair treatment. I must say, it has been a long time since any contractor or sub-contractor or repairman or local firm has done anything but extract the maximum amount possible from me,or their customer without much regard to the quality of work done, the timeliness of its doing, and desire to meet the needs of the home owner. I hope your business prospers and I will tell whom I can to help that happen.

Air Conditioning System in Lincoln, MA 01773

★★★★★
5 5 1
Ricky did an excellent job of explaining her air conditioning system and she will recommend the company for an excellent experience.

Inspection in Concord, MA 01742

★★★★★
5 5 1
The young man who did the inspection was very polite and professional.

Preventative Maintenance in Maynard, MA 01754

★★★★★
5 5 1
Great job performing annual preventative maintenance. He's a great employee.

Customer in Concord, MA 01742

★★★★★
5 5 1
Thank you for a very professional job.

Customer in Harvard, MA 01451

★★★★★
5 5 1
I really appreciate your being so helpful. Your tech Ricky was great.

Customer in Concord, MA 01742

★★★★★
5 5 1
Thank you so much for the great service.

Air Conditioner Service Maynard, MA 01754

★★★★★
5 5 1
I just want to thank you for your quick service for my air conditioner. Your tech was the nicest person. He took time to explain everything to me. Many times, working with the public you get complaints. I just could not have been better.

Service in Acton, MA 01720

★★★★★
5 5 1
Thank you for the great job. What a difference in the compression — no more buzzing.

Heating in Acton, MA 01720

★★★★★
5 5 1
As always thanks so much for such prompt attention to my heating problem. You're great.

Service in Marlborough, MA 01752

★★★★★
5 5 1
Acton Refrigeration did a fantastic job! Extremely personable, very accommodating, very professional, and excellent service. Couldn't be happier.

Heating System in Massachusetts

★★★★★
5 5 1
Thanks Nic and Craig for diagnosing my problem with the heating system...and an extra thanks for helping me with my auto-mobile problem...I asked them if they could fix my bluetooth connection from my phone to my car and they agreed to try..and they fixed it...Service to customers is GREAT AND..MUCH

Broken Thermostat Fixed in Littleton, MA

★★★★★
5 5 1
After shivering for three days and making multiple calls to different companies and people and not getting a response (or reading negative reviews) I was referred to Acton Refrigeration for a broken thermostat. The techs were here in a few hours from my call, during a wild rainstorm. They were very knowledgable, explained clearly everything they were doing and why and what my options were, and continually went outside to get into the basement without complaint. They were quick, meticulous and very professional. I would heartily recommend this company (and it was for heating, not refrigeration!). Thank you, Rick and Craig and Acton Refrigeration.

Service in Massachusetts

★★★★★
5 5 1
Just a quick note to compliment. Craig, the tech that helped us out in a stressful situation, last Sunday. Real professional young man.

Installation in a Furnace and Air Conditioning in Sudbury, MA

★★★★★
5 5 1
Just want to thank Acton Refrigeration for the great job installing our new energy efficient furnace and air conditioning units, air purifier, and wif-fi thermostat. The installation of the furnace presented several complex issues which Craig was able to solve with your help. You should be so proud of Sid, Nic and Craig. They are not only very professional but you just know they want to do the best job possible and dedicate themselves to that performance goal. Also, I have spoken on many occasions with Jan. She is so knowledgeable and responsive and has helped me sort through the process of loans and rebate paperwork. Thanks to all of your great crew! We would be pleased to provide a recommendation to any potential customer.

Customer in Acton, MA 01720

★★★★★
5 5 1
Jan, Thank you so much, it is always a pleasure doing business with all of you at Acton Refrigeration.

Customer in Maynard, MA 01754

★★★★★
5 5 1
Acton Refrigeration always takes care of us, its our pleasure doing business together

Geothermal Heating System in Harvard, MA 01451

★★★★★
5 5 1
Nic did a wonderful job of diagnosing and fixing my geothermal heating system, a problem the installer was unable to fix in 4 visits. Wonderful!

Heating & Water System in Maynard, MA

★★★★★
5 5 1
An entire new and up-to-date heating & water system was installed in my home. The performance is great, as is the professionalism of the crew and the office manager. Thanks!

Whole house humidifier in Stow, MA

★★★★★
5 5 1
Acton Refrigeration has been servicing my whole house humidifier for years. I have found them to be helpful, knowledgeable, prompt and accommodating -- they even came out on short notice when we had a breakdown two days before Thanksgiving! And when I wanted to make a change, they gave me great advice and saved me money. Thank you!

Groton MA

★★★★★
5 5 1
Three incidents 1) When my furnace in Littleton MA house was almost at the end Bruce and Acton refrigeration helped me in submitting all of the claims and paperwork with Mass Save. The transition from OLD to New was seamless. Bruce and his crew are just AWESOME!!!!! 2) When we moved from Littleton to Groton we had an issue with the furnace we inherited with house. The Heat was leaking into another zone in house and they came out diagnosed and repaired in a day. They also labeled all the pipes and valves(This is Awesome because it Greatly helped with issue 3 and saved us a BOATLOAD of money) 3) PIPES burst in house. Called there emergency contact and Rick helped me to stop water in Zone that was leaking. Craig came out next day. Craig repaired the leaks and ensured its operation. He and Rick modified our setup so it was more efficient.

Groton MA

★★★★★
5 5 1
Three incidents 1) When my furnace in Littleton MA house was almost at the end Bruce and Acton refrigeration helped me in submitting all of the claims and paperwork with Mass Save. The transition from OLD to New was seamless. Bruce and his crew are just AWESOME!!!!! 2) When we moved from Littleton to Groton we had an issue with the furnace we inherited with house. The Heat was leaking into another zone in house and they came out diagnosed and repaired in a day. They also labeled all the pipes and valves(This is Awesome because it Greatly helped with issue 3 and saved us a BOATLOAD of money) 3) PIPES burst in house. Called there emergency contact and Rick helped me to stop water in Zone that was leaking. Craig came out next day. Craig repaired the leaks and ensured its operation. He and Rick modified our setup so it was more efficient.

Major repairs to our triple door freezer in Maynard, MA

★★★★★
5 5 1
Thank you so much for scheduling the major repairs to our triple door freezer, which were done this past Wednesday. The guys did a super job, and the parts ordering was spot on - the techs had all the proper components they needed to do the job, and there were a lot of parts that needed to be replaced. There were a lot of details in that job, and the guys worked hard at it for 5 hours without a break, right through lunchtime. The unit is working well, and the temp reading is right in range, so we are thrilled to have it back in service and operating better than it ever has before.

Maynard, MA

★★★★★
5 5 1
I appreciate the professional manner of all of you. Thanks
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