“Bruce, I appreciate the consideration shown to me. You are a true professional. Thank you! Also, your technicians were also highly skilled and very courteous.”
– Judy H. Harvard, MA 01451
“We are very happy with the function of our unit and your service. I also want to commend Nic for his work, experience, and his pleasant and professional demeanor.”
– Dr. FW Weiss, Concord MA
“Thanks for your help that weekend!”
– Dr. Roman
“Dear Jan & Joe Thank you so much for helping with our furnace. My mother-in-law and the 6 year olds party were all nice & warm thanks to your help. Have a nice and warm winter.”
– Cheryl P. & Mark S.
“Dear Bruce Thank you ever so much for the fair treatment. I must say, it has been a long time since any contractor or sub-contractor or repairman or local firm has done anything but extract the maximum amount possible from me,or their customer without much regard to the quality of work done, the timeliness of its doing, and desire to meet the needs of the home owner. I hope your business prospers and I will tell whom I can to help that happen.”
“Ricky did an excellent job of explaining her air conditioning system and she will recommend the company for an excellent experience.”
– Linda K.
“The young man who did the inspection was very polite and professional.”
– Mrs. B.
“Great job performing annual preventative maintenance. He’s a great employee.”
– Dennis M.
“Thank you for a very professional job.”
– Charles B
“I really appreciate your being so helpful. Your tech Ricky was great.”
– Dr. Joseph M.
“Thank you so much for the great service.”
– Tom L.
“I just want to thank you for your quick service for my air conditioner. Your tech was the nicest person. He took time to explain everything to me. Many times, working with the public you get complaints. I just could not have been better.”
– Jolie S
“Thank you for the great job. What a difference in the compression — no more buzzing.”
– Thomas L.
“As always thanks so much for such prompt attention to my heating problem. You’re great.”
– Nancy N
“Acton Refrigeration did a fantastic job! Extremely personable, very accommodating, very professional, and excellent service. Couldn’t be happier.”
– Joseph G.
“Thanks Nic and Craig for diagnosing my problem with the heating system…and an extra thanks for helping me with my auto-mobile problem…I asked them if they could fix my bluetooth connection from my phone to my car and they agreed to try..and they fixed it…Service to customers is GREAT AND..MUCH”
– Davida G
“After shivering for three days and making multiple calls to different companies and people and not getting a response (or reading negative reviews) I was referred to Acton Refrigeration for a broken thermostat. The techs were here in a few hours from my call, during a wild rainstorm. They were very knowledgable, explained clearly everything they were doing and why and what my options were, and continually went outside to get into the basement without complaint. They were quick, meticulous and very professional. I would heartily recommend this company (and it was for heating, not refrigeration!). Thank you, Rick and Craig and Acton Refrigeration.”
– Ilene B.
“Just a quick note to compliment. Craig, the tech that helped us out in a stressful situation, last Sunday. Real professional young man.”
– Jack D.
“Just want to thank Acton Refrigeration for the great job installing our new energy efficient furnace and air conditioning units, air purifier, and wif-fi thermostat. The installation of the furnace presented several complex issues which Craig was able to solve with your help. You should be so proud of Sid, Nic and Craig. They are not only very professional but you just know they want to do the best job possible and dedicate themselves to that performance goal. Also, I have spoken on many occasions with Jan. She is so knowledgeable and responsive and has helped me sort through the process of loans and rebate paperwork. Thanks to all of your great crew! We would be pleased to provide a recommendation to any potential customer.”
– Elaine J.
“Jan, Thank you so much, it is always a pleasure doing business with all of you at Acton Refrigeration.”
– Patty A.
“Acton Refrigeration always takes care of us, its our pleasure doing business together”
“Nic did a wonderful job of diagnosing and fixing my geothermal heating system, a problem the installer was unable to fix in 4 visits. Wonderful!”
– Darrell W.
“An entire new and up-to-date heating & water system was installed in my home. The performance is great, as is the professionalism of the crew and the office manager. Thanks!”
– Nadine Y.
“Acton Refrigeration has been servicing my whole house humidifier for years. I have found them to be helpful, knowledgeable, prompt and accommodating — they even came out on short notice when we had a breakdown two days before Thanksgiving! And when I wanted to make a change, they gave me great advice and saved me money. Thank you!”
“Three incidents 1) When my furnace in Littleton MA house was almost at the end Bruce and Acton refrigeration helped me in submitting all of the claims and paperwork with Mass Save. The transition from OLD to New was seamless. Bruce and his crew are just AWESOME!!!!! 2) When we moved from Littleton to Groton we had an issue with the furnace we inherited with house. The Heat was leaking into another zone in house and they came out diagnosed and repaired in a day. They also labeled all the pipes and valves(This is Awesome because it Greatly helped with issue 3 and saved us a BOATLOAD of money) 3) PIPES burst in house. Called there emergency contact and Rick helped me to stop water in Zone that was leaking. Craig came out next day. Craig repaired the leaks and ensured its operation. He and Rick modified our setup so it was more efficient.”
“Thank you so much for scheduling the major repairs to our triple door freezer, which were done this past Wednesday. The guys did a super job, and the parts ordering was spot on – the techs had all the proper components they needed to do the job, and there were a lot of parts that needed to be replaced. There were a lot of details in that job, and the guys worked hard at it for 5 hours without a break, right through lunchtime. The unit is working well, and the temp reading is right in range, so we are thrilled to have it back in service and operating better than it ever has before.”
– Will Y.
“I appreciate the professional manner of all of you. Thanks”
“Bruce, thanks to the new furnace and your expert ductwork redesign, our house is now evenly heated, and is much more comfortable. Your installers were very professional and extremely skilled. They were also very neat, and took care to clean up when they were finished. Thank you!”
“This is just a short note to express our heart-felt thanks for the installation of heat pumps and air handlers at our home. The crew, Nicki and Sid in particular, did a terrific job working diligently and often putting in long hours until the job was down right. We especially appreciate their coming all the way out to the Auburndale/Newton area. Many thanks and best wishes!”
– Ed C. & Deb S.